I no longer hold the title of "Customer Service Manager" or "Customer Service Representative" etc... but I'm still what you might call a Customer Service Connoisseur (don't ask how I spelled it the first or second time...I had to look it up). Regardless of the spelling, what I mean by a customer service connoisseur is that I have discriminating taste when it comes to customer service. A prime example is my four year old son who will open my car door and say "here you go my lady", make sure I'm in, and then close the door. He does the same thing when opening the house door, or a door at the store. This isn't something I force him to do, it's something he wants to do out of love and respect. Similarly, if someone works in customer service, I strongly believe they should have the customer's best interest at heart. If you are going to do something, do it to the best of your ability. Not to be crass...but screw the 'do unto others as...
Bring on Lemons is a lemons to lemonade success blog about losing focus and finding a dream! It's also where I share my thoughts, ideas, book reviews, and writerly things as well as product reviews (food & drink too) - ENJOY!!